How it works
Plans
FAQ
Help Center
Sign in
Get started free
Frequently asked questions
Everything you need to know about planning, booking, and collaborating.
Planning
How does the AI itinerary work?
Can I refine the AI plan?
What can I do in Explore?
Can I plan a trip with multiple destinations?
What are AI itinerary credits?
Collaboration & Buddies
How many travel buddies can I invite?
How does cost splitting work?
What happens if I remove a buddy?
Concierge & Bookings
When can I use the concierge?
What is the optional 24/7 concierge add-on?
How do I add or remove 24/7 concierge?
Are concierge bookings guaranteed?
Does Travel Mood take supplier travel payments?
Where do booking and concierge updates appear?
Account & Billing
Can I upgrade or downgrade anytime?
How does the Family Concierge plan work?
How do I cancel or change my plan?
How are membership payments handled?
Privacy & mobile
Can I delete my account?
What can I do on mobile?