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Concierge & bookings

Keep booking records and ask for eligible concierge help.

What the 24/7 concierge add-on includesUnderstand round-the-clock availability and the concierge access already in your plan.

Requesting a concierge bookingOpen an eligible request and follow updates in one workspace.

Understand booking and payment boundariesKnow when Travel Mood records a booking versus taking payment.

Follow booking and concierge updatesSee customer-visible changes and control mobile notifications.